Michigans #1 Solution For Hail Storm Repair

5-Star-Reviews 5 Star Customer Service
MICHIGAN
HAIL DAMAGE EXPERTS

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Over 5,000
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Here What Are Customers Are Saying

Monique Runyan
Monique Runyan
05:53 05 May 17
800 New Look is an excellent company! They worked directly with our home insurance company during the entire claim process to help us get our hail-damaged roof replaced. Everything went quite smoothly...including the actual roof replacement, which only took one day from start (tear off of the old damage roof) to finish (installation of the new roof). I would absolutely call 800 New Look again...and I would definitely recommend this company! Nicely done 800 New Look!...and thank you!!read more
Dena Nagarah
Dena Nagarah
01:58 20 Jan 17
My husband and I received multiple quotes to have new gutters installed on our home. Simply getting a contractor to call you back to schedule an estimate is difficult, let alone them showing when they said they would. 800 New Look was immediately available and on time. Their quote was competitive, and they regularly followed up with us, answered our questions, and were very open to our ideas and suggestions for the new gutter layout. Many of the other contractors essentially told us what they were going to install and that was it, no further discussion. 800 New Look took the time to listen and really worked with us. The installation was completed quickly and on time. There were no issues at all with the workmanship and no need for any callbacks. I would highly recommend 800 New Look to family and friends.read more
Elizabeth Tice
Elizabeth Tice
13:47 10 Feb 17
Highly recommend this company. They replaced our roof due to hail damage. Representative was knowledgeable and helped us to select the best materials for the job, worked with our insurance company to get the claim processed and quickly completed the job. Workmen were very competent, completed the job rapidly, and were extremely careful to clean up the site after each day's work.read more
Samy Charnine
Samy Charnine
21:54 07 Feb 17
Excellent service! They are the best. First of all, they went out of their way to help me deal with my homeowner insurance company. They met with me many times, are friendly and professional. The job was done in 1 day, the roofers did an excellent job. They are the best in the business, period!read more
Samantha Mussen
Samantha Mussen
00:34 16 Feb 17
This is a very hardworking company that from start to finish, is one hundred percent professional. Trust is an important aspect when hiring a company to do work of this magnitude and this company surely comes through. Definitely the pros when it comes to working with your insurance!!read more
jeremy cheaney
jeremy cheaney
14:54 08 Jun 17
I worked with Brian from 800 new look. he was amazing and came through on everything he said. thanks for helping in a time of need. The Cheaneysread more
Igor Gozman
Igor Gozman
20:56 22 Jun 17
Very polite, and ensured I was very comfortable with what we were doing. From the estimate to the last day of the project everything was done exactly as promised with no suprises. I would recommend New Look to anyone who was looking for a great price with great quality work.read more
dereck dunckel
dereck dunckel
19:22 26 Jun 17
800 new look is a great company! They are quick to get out when called, very knowledgeable and professional. Roofing and siding crew do an amazing job too! Top notch company that I highly recommend!read more
gerry bankowski
gerry bankowski
09:35 02 Jul 17
my mother and I cannot say enough great things about 800 new look. they did what they said they were going to do, the job done was quality work, the communication between us was superior, and the clean up after the job was done was exceptional...our neighbors were very impressed by the work crew that did the job, here at the house early morning and done before dusk...we have recommended 800 new look to our neighbors and to our friends....a big thank you to sales rep's & inspectors Jeremy and martin for their hard work....a big thank you to bill in scheduling setting everything up and dealing with on and off weather issues...a big thank you to Sabrina in accounting keeping me updated on the financial side of the project....and of course....a big thank you to the work crew who did an outstanding job and the clean up after the job was completed....this was the best decision we have ever made in hiring a company, and highly recommend themread more
Trent McKenzie
Trent McKenzie
19:14 02 Jul 17
My family’s experience with New Look was great! They were friendly and great to work with from start to finish. The finished look made the house look almost new! I highly recommend using this business for your roofing needs.read more
Ron Berridge
Ron Berridge
18:40 31 Jul 17
They are a fantastic company. They were fast and got us a roof from our insurance company with no hassle. The installers show up early, clean up well and were super polite. Great team. Thanks 800 new look!read more
Leslie Derbyshire
Leslie Derbyshire
16:29 11 Aug 17
Brian did a great job for us. The crew was very professional, started on time, finished on time and the roof looks fantastic! They did a great job cleaning up including all the nails. Brian gave us a very competitive bid on the job. I couldn't be happier with the job that 800-New Look did for us, I highly recommend this roofing company.read more
Catlyn Austin
Catlyn Austin
04:32 12 Aug 17
The customer service was excellent. Brian explained the entire process and kept us updated each step along the way, The work was timely and well done. Glad we picked NEW LOOK and would recommend to anyone with storm damage who needs help fast!read more
ron saponic
ron saponic
18:51 17 Aug 17
It was a pleasure working with the owners, the office staff & the roofers of 800 -New Look. They displayed professionalism and expertise at all levels!!! The owners and office staff were always available if we had any questions. The roofers were efficient and genuinely showed respect for our property during the tear down of our old roof and the installation of the new roof.Every step of the roofing installation was done to perfection. We highly recommend 800-New Look.....JOB WELL DONE*****read more
Gabriel Wordell
Gabriel Wordell
15:48 23 Aug 17
Tom the sales guy was very responsive throughout the entire process. The crew knock out our roof (70 squares) in 2 days. I was equally impressed with the clean up. It got messy, but when we came home at the end of the day it was though they were never there. Overall very happy with 800-New-Look!read more
Travis Kelle
Travis Kelle
12:56 02 Sep 17
They were extremely helpful in making our roofing experience a breeze. They did everything in a professional manner from working to insurance company to calling back to following up with are satisfaction and everything in between. I would highly recommend Martin Wenn - sales associate.read more
Jaclyn Reschke
Jaclyn Reschke
19:42 14 Sep 17
My husband and I recently had our roof done by 800 New Look and are thrilled with the results. The sales team was so helpful and great to work with. I was skeptical at first as they came to us as door to door salesmen. Geatano specifically, was extremely responsive, patient, and knowledgable with the millions of questions I had. I appreciated having a contact to help us through the entire process. The crew finished our roof in a day! By the time I came home from work, everything was completed, cleaned up, and it looked great. The billing team handled all of the work with our insurance company after we made the claim and made the entire process seamless for us. I would highly recommend 800 New Look!read more
michelle greig
michelle greig
00:28 27 Jul 17
We recently needed a new roof due to weather damage. They made the process really easy from start to finish. They were always on time. Our roof looks amazing. 2 thing did bother me. First, they stalked me the last 2 weeks of the job because they could not get ahold of the adjuster for the reimbursement of of the $50 permit fee for a $13,000 job, really. 2nd, a $100 referral fee is offered to people that refer someone to their company and end up getting a new roof. I referred my neighbor who did end up using them to get a new roof and no referral fee as promised. Other than that, they did a great job on the roof.read more
Next Reviews Write a review
Monique Runyan
Monique Runyan
05:53 05 May 17
800 New Look is an excellent company! They worked directly with our home insurance company during the entire claim process to help us get our hail-damaged roof replaced. Everything went quite smoothly...including the actual roof replacement, which only took one day from start (tear off of the old damage roof) to finish (installation of the new roof). I would absolutely call 800 New Look again...and I would definitely recommend this company! Nicely done 800 New Look!...and thank you!!read more
Dena Nagarah
Dena Nagarah
01:58 20 Jan 17
My husband and I received multiple quotes to have new gutters installed on our home. Simply getting a contractor to call you back to schedule an estimate is difficult, let alone them showing when they said they would. 800 New Look was immediately available and on time. Their quote was competitive, and they regularly followed up with us, answered our questions, and were very open to our ideas and suggestions for the new gutter layout. Many of the other contractors essentially told us what they were going to install and that was it, no further discussion. 800 New Look took the time to listen and really worked with us. The installation was completed quickly and on time. There were no issues at all with the workmanship and no need for any callbacks. I would highly recommend 800 New Look to family and friends.read more
Elizabeth Tice
Elizabeth Tice
13:47 10 Feb 17
Highly recommend this company. They replaced our roof due to hail damage. Representative was knowledgeable and helped us to select the best materials for the job, worked with our insurance company to get the claim processed and quickly completed the job. Workmen were very competent, completed the job rapidly, and were extremely careful to clean up the site after each day's work.read more
Samy Charnine
Samy Charnine
21:54 07 Feb 17
Excellent service! They are the best. First of all, they went out of their way to help me deal with my homeowner insurance company. They met with me many times, are friendly and professional. The job was done in 1 day, the roofers did an excellent job. They are the best in the business, period!read more
Samantha Mussen
Samantha Mussen
00:34 16 Feb 17
This is a very hardworking company that from start to finish, is one hundred percent professional. Trust is an important aspect when hiring a company to do work of this magnitude and this company surely comes through. Definitely the pros when it comes to working with your insurance!!read more
jeremy cheaney
jeremy cheaney
14:54 08 Jun 17
I worked with Brian from 800 new look. he was amazing and came through on everything he said. thanks for helping in a time of need. The Cheaneysread more
Igor Gozman
Igor Gozman
20:56 22 Jun 17
Very polite, and ensured I was very comfortable with what we were doing. From the estimate to the last day of the project everything was done exactly as promised with no suprises. I would recommend New Look to anyone who was looking for a great price with great quality work.read more
dereck dunckel
dereck dunckel
19:22 26 Jun 17
800 new look is a great company! They are quick to get out when called, very knowledgeable and professional. Roofing and siding crew do an amazing job too! Top notch company that I highly recommend!read more
gerry bankowski
gerry bankowski
09:35 02 Jul 17
my mother and I cannot say enough great things about 800 new look. they did what they said they were going to do, the job done was quality work, the communication between us was superior, and the clean up after the job was done was exceptional...our neighbors were very impressed by the work crew that did the job, here at the house early morning and done before dusk...we have recommended 800 new look to our neighbors and to our friends....a big thank you to sales rep's & inspectors Jeremy and martin for their hard work....a big thank you to bill in scheduling setting everything up and dealing with on and off weather issues...a big thank you to Sabrina in accounting keeping me updated on the financial side of the project....and of course....a big thank you to the work crew who did an outstanding job and the clean up after the job was completed....this was the best decision we have ever made in hiring a company, and highly recommend themread more
Trent McKenzie
Trent McKenzie
19:14 02 Jul 17
My family’s experience with New Look was great! They were friendly and great to work with from start to finish. The finished look made the house look almost new! I highly recommend using this business for your roofing needs.read more
Ron Berridge
Ron Berridge
18:40 31 Jul 17
They are a fantastic company. They were fast and got us a roof from our insurance company with no hassle. The installers show up early, clean up well and were super polite. Great team. Thanks 800 new look!read more
Leslie Derbyshire
Leslie Derbyshire
16:29 11 Aug 17
Brian did a great job for us. The crew was very professional, started on time, finished on time and the roof looks fantastic! They did a great job cleaning up including all the nails. Brian gave us a very competitive bid on the job. I couldn't be happier with the job that 800-New Look did for us, I highly recommend this roofing company.read more
Catlyn Austin
Catlyn Austin
04:32 12 Aug 17
The customer service was excellent. Brian explained the entire process and kept us updated each step along the way, The work was timely and well done. Glad we picked NEW LOOK and would recommend to anyone with storm damage who needs help fast!read more
ron saponic
ron saponic
18:51 17 Aug 17
It was a pleasure working with the owners, the office staff & the roofers of 800 -New Look. They displayed professionalism and expertise at all levels!!! The owners and office staff were always available if we had any questions. The roofers were efficient and genuinely showed respect for our property during the tear down of our old roof and the installation of the new roof.Every step of the roofing installation was done to perfection. We highly recommend 800-New Look.....JOB WELL DONE*****read more
Gabriel Wordell
Gabriel Wordell
15:48 23 Aug 17
Tom the sales guy was very responsive throughout the entire process. The crew knock out our roof (70 squares) in 2 days. I was equally impressed with the clean up. It got messy, but when we came home at the end of the day it was though they were never there. Overall very happy with 800-New-Look!read more
Travis Kelle
Travis Kelle
12:56 02 Sep 17
They were extremely helpful in making our roofing experience a breeze. They did everything in a professional manner from working to insurance company to calling back to following up with are satisfaction and everything in between. I would highly recommend Martin Wenn - sales associate.read more
Jaclyn Reschke
Jaclyn Reschke
19:42 14 Sep 17
My husband and I recently had our roof done by 800 New Look and are thrilled with the results. The sales team was so helpful and great to work with. I was skeptical at first as they came to us as door to door salesmen. Geatano specifically, was extremely responsive, patient, and knowledgable with the millions of questions I had. I appreciated having a contact to help us through the entire process. The crew finished our roof in a day! By the time I came home from work, everything was completed, cleaned up, and it looked great. The billing team handled all of the work with our insurance company after we made the claim and made the entire process seamless for us. I would highly recommend 800 New Look!read more
michelle greig
michelle greig
00:28 27 Jul 17
We recently needed a new roof due to weather damage. They made the process really easy from start to finish. They were always on time. Our roof looks amazing. 2 thing did bother me. First, they stalked me the last 2 weeks of the job because they could not get ahold of the adjuster for the reimbursement of of the $50 permit fee for a $13,000 job, really. 2nd, a $100 referral fee is offered to people that refer someone to their company and end up getting a new roof. I referred my neighbor who did end up using them to get a new roof and no referral fee as promised. Other than that, they did a great job on the roof.read more
Patrick
Patrick
02:00 07 Jun 17
I called 1-800 new look when I found soggy boards on my roof and after a branch damaged my sister's. 1-800 new look was very quick to act on my roof because the felt they could reap an insurance claim. Matt and Brock were top notch when dealing with the insurance and myself (5 star service from these fellas). The problems arose when 1-800 new look could not provide a competitive quote for my sister's. The owner of the company repeated they weren't able to compete, but I should go their a higher quotes both to my insurance and my sister's out of pocket. Long story short. After a high and mighty, "You should go with our product despite not being competitive because it's the right thing to do, regardless if our contract is illegal and unenforceable, do the right thing...". I offered to pay whatever Kurt found reasonable his time to be (the owner of the company). He found the retroactive opportunity cost of quoting two roofs and a complementary tarp patching of a 6-8" hole to be $500. In my view this is a text book Indian giving and speaks volumes of how a company conducts their business. The other 3 contractors I had quote our roofs happily quoted without charge (all at lower prices for both roofs and comparable offerings) and were very understanding when I told them my reasoning for not choosing them. All things being equal, I kept 1-800 new look at the forefront of my considerations even delaying my decision by over 3 weeks for them to return a quote for my sister's non-insurance job. I am now glad to be going with another vendor. If anything unexpected came up I'm sure I would be paying through the nose.read more
Next Reviews Write a review
800 New Look- The Hail Storm Pros
5.0
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John-Karen Diamond
John-Karen Diamond
2017-09-23T21:31:42+0000
Brian M Sanchez
Brian M Sanchez
2017-09-05T17:29:38+0000
Catlyn Melanie
Catlyn Melanie
2017-08-13T02:11:20+0000
The customer service was excellent. Brian explained the entire process and kept us updated each step along the way, The work was timely and well done. Glad we picked NEW LOOK and would recommend to anyone with storm damage who needs help fast! It felt so great to have someone reliable, that kept up with all of the work done by the roofing company contracted. 800 new look was right on track, on time, and produced great work! Our roof has never looked better. Thank you for the amazing work and service! Highly recommended!read more
Jordan Taylor
Jordan Taylor
2017-05-19T03:18:12+0000
800 NEW LOOK gets the job done!! They are super helpful, and have great results. Excellent customer service. I'd recommend them to anyone!read more
Chris Angers
Chris Angers
2017-04-04T20:46:24+0000
Amanda Bacon
Amanda Bacon
2017-03-09T01:01:32+0000
Samantha Brady Mussen
Samantha Brady Mussen
2017-02-16T00:35:00+0000
Paul Whitley
Paul Whitley
2016-11-25T00:48:13+0000
Mandy Reid Peterson
Mandy Reid Peterson
2016-11-10T21:35:32+0000
They took care of us from start to finish! Owners even stopped by to make sure we where happy with the work being done. Martin stopped in after the job was finished to say hi and make sure we where 100% satisfied. Great experience! Thank you!read more
Chris Clark
Chris Clark
2016-11-02T10:29:09+0000
Tom Panek
Tom Panek
2016-10-27T00:18:42+0000
Great company! Kurt Price, the owner of the company, has a ton of integrity and always looks out for his customers. I can't recommend Kurt enough!read more
Jeremy Coder
Jeremy Coder
2016-10-25T19:27:18+0000
Bobby Murray
Bobby Murray
2015-10-16T12:58:50+0000
800 New Look took care of us after a severe hailstorm - our roofing and siding needed to be replaced and we were fortunate to have them as our contractors. They went above and beyond any expectations we had and it's only fair that we share our experience. Our family is and will always be grateful for the excellent service that was provided to us. Also, much of the work was done during severe weather conditions in the snow but the workers made us their priority. Thank you!read more
Brian Mussen
Brian Mussen
2015-03-24T00:41:57+0000
Gaetano Castellano
Gaetano Castellano
2015-02-26T19:01:47+0000
Great quality of work and the employees are amazing. Wouldn't recommend anywhere else!!!!
Next Reviews
800 New Look- The Hail Storm Pros
5.0
powered by Facebook
John-Karen Diamond
John-Karen Diamond
2017-09-23T21:31:42+0000
Brian M Sanchez
Brian M Sanchez
2017-09-05T17:29:38+0000
Catlyn Melanie
Catlyn Melanie
2017-08-13T02:11:20+0000
The customer service was excellent. Brian explained the entire process and kept us updated each step along the way, The work was timely and well done. Glad we picked NEW LOOK and would recommend to anyone with storm damage who needs help fast! It felt so great to have someone reliable, that kept up with all of the work done by the roofing company contracted. 800 new look was right on track, on time, and produced great work! Our roof has never looked better. Thank you for the amazing work and service! Highly recommended!read more
Jordan Taylor
Jordan Taylor
2017-05-19T03:18:12+0000
800 NEW LOOK gets the job done!! They are super helpful, and have great results. Excellent customer service. I'd recommend them to anyone!read more
Chris Angers
Chris Angers
2017-04-04T20:46:24+0000
Amanda Bacon
Amanda Bacon
2017-03-09T01:01:32+0000
Samantha Brady Mussen
Samantha Brady Mussen
2017-02-16T00:35:00+0000
Paul Whitley
Paul Whitley
2016-11-25T00:48:13+0000
Mandy Reid Peterson
Mandy Reid Peterson
2016-11-10T21:35:32+0000
They took care of us from start to finish! Owners even stopped by to make sure we where happy with the work being done. Martin stopped in after the job was finished to say hi and make sure we where 100% satisfied. Great experience! Thank you!read more
Chris Clark
Chris Clark
2016-11-02T10:29:09+0000
Tom Panek
Tom Panek
2016-10-27T00:18:42+0000
Great company! Kurt Price, the owner of the company, has a ton of integrity and always looks out for his customers. I can't recommend Kurt enough!read more
Jeremy Coder
Jeremy Coder
2016-10-25T19:27:18+0000
Bobby Murray
Bobby Murray
2015-10-16T12:58:50+0000
800 New Look took care of us after a severe hailstorm - our roofing and siding needed to be replaced and we were fortunate to have them as our contractors. They went above and beyond any expectations we had and it's only fair that we share our experience. Our family is and will always be grateful for the excellent service that was provided to us. Also, much of the work was done during severe weather conditions in the snow but the workers made us their priority. Thank you!read more
Brian Mussen
Brian Mussen
2015-03-24T00:41:57+0000
Gaetano Castellano
Gaetano Castellano
2015-02-26T19:01:47+0000
Great quality of work and the employees are amazing. Wouldn't recommend anywhere else!!!!
Next Reviews